Procedure for Reinstalling Water Solutions Software

Reinstalling or installing Water Solutions Software on another computer can be accomplished fairly easy.  But, you will need to have your original program CDROM, your registration code, access to the Internet and a method for transferring or restoring your data. If you are installing Water Solutions onto a Windows Vist computer you will need to have a new Vista compatible install disk from Oak Bay Technologies.

It is important that you follow these steps carefully to ensure that your program and customer data will be installed properly.

If you are installing the program on Windows XP or Windows Vista you must have Administer privileges. Please be sure you have ordered a new Vista compatible install CDROM if installing Water Solutions onto a Windows Vista computer.

Step 1.  Insert your program CDROM in to your computers CD/DVD drive.  The installation program should start automatically.  Follow the instructions and answer the questions during the install.  After the install program has completed you will need to restart your computer.

Note: If you have an older version of Version 2 software and are installing it on Windows XP or Vista the installation program may terminate abruptly.  In this case contact Water Solutions Technical Support 360-437-0718 to purchase an updated program installation disk. Typically $79.95 if you return your original disk.

Step 2.  Start Water Solutions. Click on HELP, Click on ABOUT, Click on REGISTER and enter your registration information.  If you have a newer version of Water Solutions you will need to enter your company's name, address etc via the TOOL -> PROGRAM OPTIONS -> GENERAL setup first then go back and follow the above instructions for entering your registration code.

When you have successfully entered your code and clicked on REGISTER, a message will appear thanking your for registering. Acknowledge the message and return to the main menu.

Step 3.  Connect to the Internet.

Step 4. Click on HELP -> UPDATE WIZARD.  Click on the update wizard icon.  Water Solutions will now check if an update is available.  If there is one available you will be prompted if you want to download and install the update.  Choose yes. 

Depending on the speed of your connection to the Internet the download process may take up to 45 minutes to complete.

Once the download has completed the update program will start automatically.  Follow the instructions and answer any questions.

Disconnect form the Internet.

Step 5. Transfer your existing data. 

Click on File->Restore data. Follow the prompts to restore your data file from your bakup source.

If this does not work check out the manual method below. If you still have problems you may call Oak Bay Technologies, Inc. Tech support at 360 437-0718.

Version 2

 The most likely default data location for version 2 is c:\program files\water solutions\sampledata.mdb. On your new computer you may find that the default location is c:\program files\oakbay\water solutons\sampledata.mdb or c:\programdata\oakbay\water solutions\sampledata.mdb.

Hint:  If your data file is larger than 1414Kb (1.4Mb) then it will not fit on a floppy disk.  You will need another media source that will handle larger files.  Our favorite is a USB Flash drive.  Or, you may attach your data file to an email and mail it to yourself on your old computer.  Then retrieve the email on your new computer and use the RESTORE function to properly transfer your data.  Version 2 software must have its data file named sampledata.mdb or the program will not work.

The most likely default data location for version e is c:\program files\water solutions\WSdata.mdb.  On your new compter you may find that the default location is c:\program files\oakbay\water solutions\WSdata.mdb or c:\programdata\oakbay\water solutions\WSdata.mdb.

Hint:  If your data file is larger than 1414Kb (1.4Mb) then it will not fit on a floppy disk.  You will need another media source that will handle larger files.  Our favorite is a USB Flash drive.  Or, you may attach your data file to an email and mail it to yourself on your old computer.  Then retrieve the email on your new computer and use the RESTORE function to properly finish the transfer of data to your computer.  Version 3, 4 & 5 software must have its data file named WSdata.mdb or the program will not work.

Step 6.  The program may prompt you that your data files need updating.  Click on Okay.  You will see a progress bar that will show you how the update is proceeding.  Once the update process has completed you are done!

Don't worry if you do not see the Update Data prompt.  This only means that you have been using the latest version of Water Solutions and no update of your data file is required.